Keywords: Effectiveness/Usefulness of Management Information System Reports
This study was undertaken to evaluate the effectiveness of the management information system of Metro Drug Distribution, Inc., C/Y 1997 as perceived by its branch managers. Specifically, it answered the following questions: 1) What is the FourGen System as used by Metro Drug Distribution, Inc.? 2) What is the perception of the branch managers regarding the effectiveness of the management information system along accuracy, relevance, sufficiency and timeless? 3) Are there significant differences in the perception of the branch managers, and what factors are associated with these differences?
The descriptive-evaluative method was used in this study where 18 branch managers in their key responsibility areas, except for information on cost savings and control of operating expenses, were provided by the system in its five report modules; 2) The reports most appealing to branch were those that provided figures on their key resuly which is the means by which their performances are evaluated; 3) The perception of branch managers on the usefulness of FourGen reports showed significant differences, except for civil status and length of service wherein perceptions on reports with significant differences accounted for a very negligible percentage; 4) The personal factors such as company (previous employer), gender, age, educational attainment and years of experience influenced the perception of the branch managers on the usefulness of FourGen reports; civil status and length of service, on the other hand, did not have a bearing on the respondents' level of perceptions.