Wong, Luis L. Unpublished Masteral Thesis, University of Nueva Caceres , City of Naga , 2001.
Keywords: Performance along operation and Maintenance of Naga converter Station
This study evaluated the performance of Naga converter station for the year 1999. Specially, this study sought to answer the following questions: 1) What are the work practices of Naga Converter Station personnel along operation and maintenance? 2) What is the level of efficiency of Naga Converter Station along operation and maintenance? 3) What factors affect the performance of Naga Converter Station? 4) What strategies were adopted to enhance the performance of Naga Converter Station?
This study was conducted in Naga Converter Station at Del rosary, Naga City and deals with its present organizational structure. Hence, this study focused on the performance of the operation. The respondents of this study consisted of all the operation and maintenance personnel of Naga Converter Station with a total number of 28 employees further subdivided into four categories: The executive (1 personnel), Operation (18 personnel) , Maintenance (7 personnel) and Administrative (2 personnel). The total or universal number of executives, operations and maintenance personnel were all used as respondents. The method used was the descriptive survey method and the tool-gathering data used by the researcher was the questionnaire supplemented by the unstructured interview. Results were statistically treated employing the percentage technique and the weighted mean.
Among the major findings of the study were the following: 1) The organizational structure of Naga Converter Station is well defined in terms of its organization and the duties and responsibilities of each personnel output and the technical capability including personal profile and work practices are the factors that define personnel profile is shaped by educational attainment, work experiences, seminars and related training, and work practices defined by work ethics, sense of responsibility and the will to give their best. 3) The maintenance group experiences difficulty as the attainment of maximum system reliability which has always been the primary concern of the electric utility industry bringing about work pressure, endless criticism for breakdowns, lack of manpower, low organizational status, and lack of spare parts among other factors that affect performance and maintenance. 4) To ensure the operational capability and reliability of an equipment or system, the degree of practice of all operation and maintenance personnel is considered a great factor.